Politique d’expédition

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how your order will be delivered.

Digital Products

All digital products are delivered electronically and are available for download immediately after purchase.

No physical item will be shipped for digital products
You will receive access to your files via email or download link after checkout
If you experience any issues accessing your files, please contact us for assistance

Physical Products (Mugs)

All mugs are made to order and fulfilled through our print partner.

Processing Time
Orders are typically processed within 2–5 business days.

Shipping Time
Delivery times vary depending on your location:

United Kingdom: 3–7 business days
Europe: 5–10 business days
United States: 3–7 business days
Rest of World: 7–15 business days

Please note that these are estimated delivery times and may vary due to factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to high demand, customs processing, or courier issues. We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.